PRJ-303advanced9 hours
Create Your AI Knowledge Base
Build a searchable knowledge base with AI that your team can query in plain English
In 9 hours, you'll build a knowledge base your team actually uses. Not a static wiki that gathers dust, but an AI-powered system where anyone can ask questions in natural language and get accurate answers from your company's collective knowledge. Every participant leaves with 100+ searchable articles and a maintenance system to keep it current.
No dates currently scheduled
Track
PRJ
Level
303
Advanced Build
Duration
9 hours
Best Value
Early Bird
$249
Save $50
Standard
Regular
$299
Standard rate
Last Minute
Day-of
$349
Walk-in rate
Guaranteed Deliverable
A populated knowledge base with 100+ articles and natural language AI search that returns accurate results in seconds
From scattered documents and tribal knowledge to a searchable, AI-powered knowledge base your team uses daily
About This Project
Stop asking "who knows about this?" In 9 intensive hours, build a complete knowledge base with 100+ articles that your team can search using natural language. End tribal knowledge chaos and give everyone instant access to your company's collective expertise.
😰
Before
Manual processes, scattered tools, wishing you had a better solution
9h
🚀
After
Working solution, ready to use, built specifically for your needs
Project Agenda
Platform Setup & Configuration
Create workspace, enable AI search, build category structure
Knowledge Audit & Planning
Inventory existing sources, identify 100+ articles, prioritize by importance
Content Migration Phase 1
Import 40-50 existing documents, add metadata, quick formatting pass
Tribal Knowledge Capture
Interview experts, extract undocumented processes, create 30-40 new articles
Taxonomy & Organization
Refine categories, standardize tags, link related articles
AI Search Testing
Test 30 queries, optimize articles for searchability, verify 80% accuracy
Final Content Push
Create remaining articles to reach 100+ threshold, fill gaps
Launch & Training
Configure access, train team members, create maintenance plan, go live
What You'll Build
Audit existing knowledge and identify 100+ critical articles to create
Import and migrate documents from Google Drive, Confluence, and other sources
Extract tribal knowledge from team members using AI-assisted interviews
Configure AI-powered natural language search that actually works
Build a logical taxonomy with categories and tags for findability
Set up access controls and permissions for your team
Create maintenance workflows that keep content current and accurate
Everything You'll Take Home
100+ article knowledge base populated with your actual company knowledge
Natural language AI search interface where team can ask questions
Organized taxonomy with categories, tags, and metadata
Team access configured with appropriate permissions
Maintenance playbook for weekly and monthly upkeep
Quick-start guide for training your team
Is This Project Right For You?
This IS For You If...
- Teams with scattered documentation across Google Drive, Confluence, Slack, and email
- Companies onboarding new employees who ask the same questions repeatedly
- Businesses with tribal knowledge trapped in specific people's heads
- Anyone tired of interrupting experts with questions that should be documented
- Organizations wanting to protect institutional knowledge from employee turnover
This is NOT For You If...
- Teams with fewer than 5 employees (not enough knowledge to justify)
- Companies that already have a working knowledge management system
- Anyone looking for a customer-facing FAQ or help center (this is internal)
- Those unwilling to maintain the knowledge base after building it
What to Take Next
Build on what you created with these workshops
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Build a complete CX automation system
PRJ-301Project
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Deploy an AI agent that actually processes your support queue
TCB-201
Your Own Internal ChatGPT
This workshop teaches participants to build an AI team member—not just a Q&A chatbot, but an AI assistant that can answer questions from company knowledge AND take automated actions.
Ready to Build?
Walk away with a working solution you can use immediately.