TCB-202intermediate3 hours
Build Your Knowledge Base System
This workshop teaches participants to build a comprehensive AI-powered knowledge base system that organizes scattered company knowledge and makes it instantly searchable and queryable.
Company knowledge is scattered across documents, emails, and people's heads. Build a searchable, AI-powered knowledge base that organizes your SOPs, policies, and FAQs into a single source of truth. Your whole team gets instant answers without interrupting colleagues.
No dates currently scheduled
Track
TCB
Level
202
Applied
Duration
3 hours
Best Value
Early Bird
$99
Save $50
You will arrive with company knowledge scattered across drives, emails, and people's heads, and leave with an AI-powered knowledge base your team can search instantly—organized, maintained, and finally accessible.
About This Workshop
Company knowledge is scattered across Google Drive, Dropbox, email, Slack, and people's heads. Finding information takes hours. New hires take weeks to become productive. Critical knowledge walks out the door when employees leave. The business owner becomes the institutional memory—a bottleneck and a risk. Participants leave with a working AI-powered knowledge base containing their real business documents, organized for AI retrieval, with FAQ and search interfaces their team can use immediately, plus a maintenance system to keep it current.
😰
Before
Overwhelmed by options, unsure where to start, worried about falling behind
3h
🚀
After
Clear action plan, confidence in your direction, ready to implement
Workshop Agenda
20 min
Introduction & The Knowledge Chaos Problem
Establish pain of scattered knowledge
25 min
Knowledge Base Architecture Design
Plan structure before building
40 min
Build Your Knowledge Base Foundation
Create workspace, database, templates
15 min
**BREAK**
-
35 min
AI-Power Your Knowledge Base
Configure AI search and retrieval
30 min
Build FAQ Bot & Search Interface
Create team access points
15 min
Maintenance & Governance
Before You Take This Workshop
We suggest completing these workshops first for the best experience
What You’ll Learn
Knowledge base architecture design
Database structure and templates
AI-powered search configuration
FAQ and search interface building
What You’ll Walk Away With
Claude Project configured with key documents for advanced querying
Category owner assignments for accountability
Knowledge audit worksheet for ongoing improvement
Is This Workshop Right For You?
This IS For You If...
- Business owners with 3+ employees and scattered documentation
- Operations managers responsible for SOPs and processes
- HR/Training professionals building onboarding materials
- Team leads who answer repeated questions about "how we do things"
- Growing businesses outpacing tribal knowledge
Recommended Next Steps
Continue your AI learning journey with these workshops
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Ready to Get Started?
Join us for hands-on AI training designed for real business results.